Frequently Asked Questions
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- How do I login to the website? – To login, go to www.austinnewcomers.com. Scroll to the bottom of the page until you see Member Login. Fill in the fields.
- Forgot or your password? – If your membership is current. Go to the www.austinnewcomers.com on your browser. On the top menu select ‘Membership’ tab. Next go to the ‘Renew Current Membership’ and select the ‘Request Password’ then enter your email address and then Enter. You should get an email with a temporary password and requesting you to enter a New Password. If your membership has expired less than 30 days ago, it will redirect you to renew your membership. Once you renew your membership it will allow you to change the membership password. If it is over 30 days ago, you may have to rejoin as a new member.
- Want to change your password? – If your membership is current. Go to the www.austinnewcomers.com on your browser. On the top menu select ‘Members Only’ tab. Select ‘Manage Account’. There is an option there to Change your Password in your profile.
- How do I register for an event? – If your membership is current, you can register for an event in by signing up on the Calendar. You must be signed up to attend any event per the club Standing Rules.
- Log in to the AustinNewcomers.com website and select ‘Members Only’ and under ‘Calendar’ on the left select ‘Events at a Glance’. You can scroll down the list of the next 30 events with the date to see if anything interests you. To find out more details or sign up, select the title and it will show on the Calendar and let you sign up.
- The ‘Calendar’ under ‘Members Only’ shows all events and is the easiest way you can register for an event.
- If you just want to know more about an event before signing up or if it is full, you can always contact the interest group chairperson by phone or email, which is included in the Event description asked to be put on a wait list if full.
- How do I get my password as a new Member? – When you sign up to become a member, you can enter a password. Write it down somewhere so you can refer to it if you forget it.
- How do I find my profile? – Login and then go to Members Only at the top of the page. Select Welcome to the Members Only Section at the top of the email. Then go to Manage Account on the left side of the Members Only page. Login for access to your profile.
- How do I upload my pictures? – Login to your profile. Select the ‘Profile’ tab. Scroll down to ‘Profile Gallery’. Click on the box that says ‘Click or drop files here’ to upload image and then follow directions. You can either drag a picture from another open window or look up the picture on your hard drive and select it to upload it. Click on Learn more for a short video on how to do this.
- Where do I find the Welcome Mat? You will find the latest articles on the web site under the ‘News & Events’ header. You will also be emailed the latest articles every Sunday morning provided you did not block ANC emails at one time. If you are not getting any ANC eNews or Welcome Mat emails from Austin Newcomers, you probably unsubscribed at one time. (To re-subscribe go to a browser window and type in: http://eepurl.com/gmzYWP)
- Where do find answers to Questions if I cannot find it above?
Your main points of contacts are:
- For your membership issues (Dues, Passwords, etc) contact vpmembership@austinnewcomers.com
- For Interest Group related questions contact Interestgoupcoordinator@austinnewcomers.com